Signing up for Endlss takes a couple of minutes, and only one person needs to do it. This article covers how the account owner creates the brand account and adds the rest of the team.
How do I create a brand account on Endlss?
The person who signs up becomes the account owner. Pick whoever will manage billing and account details.
Go to getendlss.com
Select Start free
Enter your work email address and agree to the terms
Verify your email through the link sent to your inbox
Once your account is created, Endlss takes you into onboarding, where you connect Shopify and set up your program.
🔥 Hot tip 🔥 Use a shared or role-based email for the account owner, such as marketing@yourbrand.com. That way, account access doesn't sit with one person's individual inbox.
Does everyone on my team need their own brand account?
No. Your brand has one account, and one account owner. Everyone else joins that same account as a team member, so you all work from the same roster, messages, and reporting.
How do I invite my team to my brand account?
Only the account owner can add team members.
Go to Settings
Select Manage team
Select Add team member
Enter their Name and Email
Select Add
Endlss emails them an invitation. They set up their login and land directly in your brand account.
What can team members do?
Team members get full access to every feature in your brand account. That includes creators, messages, gifting, offers, UGC, and analytics.
They can't do two things:
Change account details
Change billing details
Only the account owner can make those changes, and only the account owner can add or remove team members.
How do I remove a team member?
Go to Settings
Select Manage team
Select the X next to the person you want to remove
Their access ends right away. Anything they set up in the account stays in place.
Frequently asked questions
Can a team member invite someone else?
No. Adding and removing team members is limited to the account owner. Team members will see the Manage team list, along with a note that changes can only be made by the account owner.
Can I change the account owner?
Reach out through the chat icon in your dashboard and the Endlss team will help you transfer ownership.
What if my team member didn't get the invitation email?
Ask them to check their spam folder first. If it isn't there, confirm the email address in Manage team is spelled correctly, remove the entry, and add them again.
